FAQ:
Q: What is the Difference between an Optical and Laser Mouse?
A: An Optical Mouse uses Led lights to track its position and a Laser Mouse uses a pin-point laser for more accurate tracking and faster response time. However Optical Mice are more than suitable for most computer users.
Q: How do I pay for my order?
A: You can pay directly on the site via credit/debit card, we accept Visa, Mastercard, American Express and Discovery through our secured online cart and checkout system.
Q: When will my order arrive?
A: All orders are processed the night of purchace and shipped the very next day. Once shipped you will recieve your package within 3-4 buisness days.
Q: How much will shipping cost?
Q: Can I cancel an order?
A: Yes, you may cancel an order so long as it has not been shipped. To ensure this please contact us regarding cancellations as soon as poossible.
Q: Can I return an Item?
A: If you are for any reason unsatisfied with a product, you may return it within 14 days of the purchest date for a refund. Shipping costs will not be refunded.
Q: What if item arrives damaged?
A: If a product is dammaged in the shipping process we will replace the product at no additional charge and pay for
return shipping.
Q: Do you give discounts for large orders?
A: Yes, if you are planning on purchasing an order over 500 dollars please email us at TheWirelessMouse@yahoo.com for discounted rates.
Q: Can I order by phone?
A: We preffer to recieve orders though the online checkout system and guarentee that it is hacker safe. However if you feel more comfortable ordering over the phone please feel free at (952) 913-8099. If you get an answering machine please leave a call back number and we will contact you as soon as possible.
